Our services
We design, deliver and support.
Working closely with you, we apply ourselves to your challenge, no matter how complex – and build robust, scalable and pragmatic technical solutions. We are adept at using open-source technologies, visualising data, crafting dashboards, building research and analytical software – and can help you design, set-up and refine your data science infrastructure.
Making software that keeps up with your changing needs.
As the volume and complexity of data that needs to be digested and turned into outputs increases, IT systems and processes need to be constantly updated and improved to keep up with a rapidly changing environment. It is easy to get frustrated, especially when out-of-the box tools restrict what you are able to do. But taking things up to the next level is often easier said than done – our expert team have years of experience supporting change and evolution as your needs adapt.
We work from wherever you are at.
With our proven approach, we can help you find a way forward and meet you right where you are – from building your first dashboard, communicating technical insights or to setting up a full-blown enterprise level data science environment. We have clients that include Start-ups, NGO’s, Government enterprises, large corporate organisations, universities – and everything in between.
Our approach
We know that one size doesn’t fit all needs.
We bring user insight, domain expertise and technical capability to deliver impact for our clients. Our agile and interdisciplinary teams can support you in many ways - ranging from expert advice to co-development and full-service solutions and hosting.
Our expertise
Gain new insights and make informed decisions.
Our team specialises in turning your spreadsheets, reports and research into intuitive interfaces and compelling digital solutions.
Design & user experience.
We specialise in information and interface design to bring clarity to complex issues and connect your work with an audience.
We help you create dashboards and web apps to make your technical or scientific outputs more accessible.
Technology.
We architect end-to-end solutions that take your data science outputs from prototype to production. We specialise in R, Python, Shiny, and Quarto development, DevOps best practices, container orchestration (Kubernetes), secure cloud hosting (AWS/Azure), and continuous integration and delivery (CI/CD). Whether you’re building internal tools, research platforms, or SaaS products, we combine technical depth with user-first design — helping you scale with confidence. We are proud to be Australia and New Zealand’s only Posit Professional Services Partner.
Programme and project management.
We take pride in our track record of delivering to our clients – both to a high standard and on time. Our proven delivery process helps us overcome frustrations and work collaborative with you. The number of our long-term clients and relationships is testimony to this.
Experts for
Customised solutions
We develop tailored dashboards, apps, and reporting tools using open-source technologies like Shiny and Quarto. From clean, responsive interfaces to automated workflows and AI integration, we help you turn complex data into actionable, beautifully designed solutions - without vendor lock-in.
Many of our clients require more targeted and refined dashboards than those typically available with Excel or out-of-the-box tools. We offer fully scripted ‘code first’ dashboard development with R/Py Shiny as core technology, enabling dashboards that are unique to your requirements and connect with your audiences and users in the most valuable way.
This approach offers optimal connectivity to your data sources, pipelines and integration of your analytical code written in R or Python.
We love collaborating and defining the right approach, so you can avoid vendor lock-in and silos. This includes;
- New product development or code refactoring
- Data integration, incl. APIs and data pipelines
- Responsive, multi-device apps
- Research software
- Decision-support and modelling tools
- AI integration
We enable clients to eliminate the frustration that comes with time-consuming manual reporting tasks. We can help you transition to automated reporting which is dynamically connected to your data sources;
- Scheduled reporting with Quarto (or Markdown)
- Automated distribution into multiple formats, e.g. PDF, HTML or Word
- Improvements to data pipelines, incl. SQL scripting.
If you already have R, Python or Shiny code available, we can help you extend it and make it accessible to a wider audiences. We can assist with:
- Code clean-ups and modularisation – your code will be easier for you and others to maintain
- Functional improvements, e.g. custom plots, navigation or interactivity
- Applying a professional look and feel based on your brand guidelines – using our in-house UI/UX design team
- We support internal teams and can train your teams in maintaining your own code.
Our UI/UX designers help you to design your dashboard from scratch, or we can review and help evolve your existing dashboard.
Our designers will make sure your project works optimally for users – and develop design frameworks that are aligned to your brand or audience need (meaning they are designed to look great as well). We also offer help with any supporting media for your project – we theme outputs based on your brand guidelines and create training or promotional materials to support your project.
Software-as-a-Service
After the initial build of a solution, we ensure your web app runs smoothly and reliably by providing dedicated hosting, support and maintenance services. We take the hassle away from looking after your own server infrastructure and offer services levels that match your needs.
We have supported clients where; Shinyapps.io does not match security and data protection requirements; you require hosting that can be scaled efficiently as your audience grows; or your organisation or project needs to support more complex workflows. We offer hosting on our purpose-built Kubernetes platform with AWS as backbone, that can be scaled dynamically.
- Flexible hosting plans and services levels
- Includes monitoring, backups and security patching
- Dedicated test environment for release management
- Supports scheduled processing, e.g. for machine learning
We ensure you get help fast when you need it, with guaranteed response times. We can provide a number of support options and plans to ensure the model and cost aligns to your needs. These typically include;
- BASE – For single app hosting
- STANDARD – For more complex apps with frequent data updates
- COMPREHENSIVE – Supporting advanced features like authentication, pre-processing pipelines, scheduled reporting
Data-science infrastructure
We help clients with a range of infrastructure challenges. Typically, these occur when data processes are primarily Excel-based (or use proprietary tools like Power BI or Tableau) and are not flexible or powerful enough; some of your users may be ‘unofficially’ working with open-source programming languages like R or Python but lack support – or the outputs created not accessible or secure. We assist with improvements to your open-source data science infrastructure, covering IDEs like RStudio or VS Code, R or Python package management, Git or deployment processes.
We assist with container-based deployment of your data products (e.g. R/Py Shiny apps, Quarto reports) on your on-premises server infrastructure, AWS or Microsoft Azure platform.
- Design and deployment of your own hosting solution – we support “infrastructure-as-code”
- Integration with your authentication provider, e.g. SSO with EntraID; scaling and load-balancing
- Setup of CI/CD processes, e.g. automated publishing via Git Actions, for easy deployment of new releases
- Coaching of your staff
We provide scaled and bespoke consulting that typically includes;
- Discovery phase – we collaboratively identify critical shortcomings and plan for targeted improvements that improve versatility, reproducibility and resilience.
- Implementation phase – we work with you on tactical improvements to better support R or Python coding, package management and integration with your data platforms.
Our Posit trained engineers help you to implement Posit Professional Products – this covers Workbench, Connect and Package Manager.
- On-premises or cloud implementation on AWS or Microsoft Azure
- New installations or upgrades of Posit Workbench, Connect or Package Manager
- Migration from on-premises to cloud
- Integrations with your already established systems, e.g. Snowflake or Databricks
- Learn more on our Posit page